Rates & Fees

This page explains how shipping costs are calculated on the ShippinX platform, so you can understand every charge shown in the quotation. Prices on the quotation page are calculated in real time from your shipment details; the final amount is subject to the order confirmation.

How the Total Fee Is Composed

Each service quote consists of two parts:

• Major freight: the base transport charge, calculated from the chargeable weight and the applicable rate band;
• Surcharges: additional charges triggered by the size, weight, characteristics or destination of your shipment, such as overweight, oversize, remote area or magnetic inspection fees.

Total fee = major freight + all surcharges (quoted in RMB ¥). On the quotation list, hover over a price to see the name, description and amount of each surcharge item.

How the Chargeable Weight Is Determined

For each package, the chargeable weight is the greater of the actual weight and the volumetric weight:

• Actual weight: the physical weight of the goods (kg);
• Volumetric weight: length × width × height (cm) ÷ volumetric divisor. The divisor is typically 6000 (i.e., 1 m³ ≈ 167 kg), subject to the setting of each service.

For example, a package of 60 × 40 × 40 cm weighing 10 kg has a volumetric weight of 60 × 40 × 40 ÷ 6000 = 16 kg, so it is charged at 16 kg.

For express last-mile services, a minimum chargeable weight per piece and a minimum chargeable weight per shipment may apply: if the calculated weight is below the minimum, it is billed at the minimum standard.

How the Major Freight Is Calculated

Major freight = chargeable weight × unit rate. Each service has multiple rate bands (e.g., 0–21 kg, 21–45 kg, 45–100 kg, etc.). The system automatically matches the band according to the total chargeable weight of your shipment; the more you ship, the lower the per-kilogram cost generally becomes.

The weight rule of each service is shown in the "Requirements" column of the quotation list. If the total chargeable weight falls outside the service's carriage range, the service is marked unavailable with the specific reason.

Common Surcharges

Not every surcharge applies to every shipment. Whether a surcharge is charged and its exact amount are determined by the real-time calculation and the order confirmation. Some services also display a fixed surcharge note next to the price — please read it as well.

Duties and Taxes

Import duties, taxes and customs-related charges depend on the customs clearance type of the selected service:

• DDP services: export and import clearance are coordinated by the carrier, with the applicable duties and taxes handled as agreed under the service;
• Other clearance types: import duties, taxes, examination fees and warehousing charges are for the account of the consignor, subject to the order confirmation and the documents issued by customs.

In all cases, any fines and losses resulting from declarations that do not match the actual goods, prohibited items or non-compliant cargo are for the account of the consignor.

Confirmation and Payment

• Quotes on the online quotation page are estimates for reference when selecting a service;
• When you submit an order, the system records the order cost based on the current quote, including chargeable weight, major freight, surcharges and the total;
• Order costs can be viewed in the Member Center of the Client Portal. Where actual conditions differ (e.g., weight differences or remote-area re-classification), the cost may be adjusted; the order confirmation and settlement statement prevail;
• Payment methods, currency and payment terms are as agreed in the order confirmation and the applicable agreement.

Frequently Asked Questions

• Why does the price of the same service change? Prices are calculated in real time from the pickup warehouse, destination postal code, package dimensions and weight, product name count and logistics attributes — a change in any parameter may affect the chargeable weight, rate band or surcharges.
• Why does it say "Quote required"? Your quotation details have not been entered yet, so the system cannot calculate a price. Please complete the shipment details in the quoting dialog first.
• Why is a service marked as unavailable? The most common reasons are weight/length/girth limits per piece, or the total chargeable weight falling outside the service's range. Adjust the shipment parameters or choose another service as prompted.
• Why do economy and express services differ in price? Different transit options apply different rate bands and surcharge standards. You can compare them by filtering the quotation page by "Transit type".

Need Help?

If you have any questions about cost calculation, or need a customized quotation for large shipments or chartered services, feel free to contact us:

• Sales & business inquiries: sales@shippinx.com
• Customer service: service@shippinx.com